Videmihi

The number of restaurants adopting table ordering is rapidly increasing. In a short period of time, it has become a popular solution for many restaurant owners, thanks to the worsening economic climate, rising labor costs, and severe labor shortages. The sight of tablet PCs installed at every restaurant table has become so familiar that it feels almost natural, even nationwide.

What are the specific benefits that table ordering offers to business owners, and why has its adoption rate increased so rapidly? To help business owners who are still hesitant about implementing table ordering, we've prepared five reasons why your store needs table ordering.

Summary

Here's a summary of why table orders are necessary in your store:

✅ Efficient store operation becomes possible.

✅ You can save a lot of money on labor costs.

✅ You can prevent missing orders.

✅ You can manage your sales stably.

✅ It contains various ways to increase sales.

1. Efficient store operation becomes possible.

In stores that have adopted table ordering, the process of employees taking orders, entering them into the POS, and serving the food has been dramatically reduced. This is because customers can check the menu on tablets placed at each table and place their own orders. Table ordering essentially replaces the process of employees taking orders and entering them into the POS. The benefits of table ordering are maximized in stores with a high volume of follow-up orders.

Table ordering is also effective in large establishments. For example, a popular pub owner in Kadıköy said he's been most satisfied with the ordering system since implementing it. He says he can no longer imagine operating his establishment without it, as the walk back and forth to pick up his order used to be exhausting.

Instead of having to squeeze between tables every time an order comes in, try fulfilling the table order. Use the time spent taking orders to focus on more productive activities, like setting up new tables or investing in kitchen work. Especially for owners who run their own stores and have to take care of both the hall and kitchen, table ordering is no longer an option but a necessity.

Efficient Operation

2. You can save on labor costs.

Labor costs are the largest expense in any business. The restaurant industry, traditionally a people-oriented industry, carries a particularly significant burden. This is why business owners have been unable to reduce labor costs at will, even when they wanted to.

However, by introducing table ordering, tasks that required two moves are transformed into tasks that only require one move. By introducing pre-paid table ordering, ordering and payment can be done simultaneously, eliminating the need for people to work at the counter. Introducing table ordering can significantly improve store operational efficiency by replacing many of the tasks previously performed by humans. In other words, it can significantly reduce labor costs.

Every year, as the minimum wage increases in Turkey, inquiries from business owners seeking Table Order increase. While wage increases are intended to improve the quality of the workforce, it can be a burden for business owners struggling to survive amidst the bleak economic climate and ever-rising prices. If you're a business struggling with rising labor costs, try Table Order to ease the burden.

3. Missing orders disappear

Until now, when a customer placed an order, an employee would take notes or memorize the order and then go to the POS machine to enter the details. Because this was a human-driven process, orders were often missed. For example, a customer might order three items, but the employee would only enter two, or misunderstand and enter the wrong item. Mistakes were common.

Mistakes happen more frequently in large, always-busy stores or when customers rush in at once, such as during lunch or dinner hours. What if a customer complains about a missed order? In the dining room, you might be able to just apologize, offer a free drink, and reorder. But in the kitchen, things are a bit more complicated. This is because the order in which food is prepared can get messed up. This can lead to other tables' dishes being served late, which can lead to further complaints from guests.

But with table ordering, missed orders are completely eliminated. Guests place their orders using a tablet placed at their table, which is then entered directly into the POS system and relayed directly to the kitchen. The kitchen prepares food in the order it's received, and the front desk staff simply serves the food as it arrives. This eliminates the possibility of table order errors.

Eliminate Errors

4. You can manage your sales stably.

In addition to missed or incorrectly placed orders, there are other common issues in restaurants. This is particularly common in bars with a high alcohol sales volume. This occurs when employees take orders, serve food or drinks to the table, but fail to enter the order into the POS system.

This differs from a typical missed order. In the former case, you only have to endure complaints and time loss. However, if you receive an order, serve it, and then fail to enter it into the POS system, the payment amount itself will be different. In other words, you won't receive the full amount, resulting in lost sales. This poses a significant problem for business owners. Bars with high sales can lose significant revenue per day due to missed orders.

One restaurant owner in Beşiktaş says the stress caused by missed orders has disappeared since he started using Table Order. In fact, orders are coming in so well that he laughs about it being a problem. Table Order is the most reliable solution to avoiding missed orders.

5. Contains various ways to increase sales.

Running a restaurant often necessitates revising the menu. This can happen when prices change or new items are added. In such cases, redesigning the menu itself, while costly, is a viable option. But what happens when ingredients run out or are in poor condition, forcing a temporary out-of-stock situation? Since creating a new menu every time is impossible, you'll need to either cover it with stickers or have staff verbally explain it to customers when they order.

With table ordering, there's no need to create a new menu, and you can easily handle temporary out-of-stock items. It all takes a few taps. Simply utilize mobile features like the Master Tablet or the Manager app. Utilizing table ordering like this simplifies menu management, which directly impacts your store's sales.

Beyond simply hiding menu items or marking them as sold out, there are many other ways to leverage table order. The freedom to customize the menu composition is a significant advantage. For example, you can display set menus at the top of the tablet menu, or prioritize cocktails and highballs over standard drinks, thereby increasing average customer value.